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WEBSITE
PRIVACY POLICY
INTRODUCTION
Welcome
to our privacy policy.
Scaffold
Erection Services Limited (“we”, ”our”, “us”,) respect the privacy of our website users (“you”) and we recognise the need for
appropriate protections and management of your personal information.
This
privacy policy will inform you as to how we look after your personal data when
you visit our website and tell you about your privacy rights and how the law
protects you.
Please
also use the Glossary to understand the meaning of some of the terms used in
this privacy policy.
We may
update this privacy policy at any time. Please check this page when you visit
our website.
GLOSSARY
When
we refer to Data Protection Legislation we
mean the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”); and the Data Protection Act
2018.
Personal information is information that
can be used to identify or contact a specific individual, such as a name,
address, telephone number, email address, etc., and also online identifiers and
location data such as IP addresses and mobile device IDs.
Special category data means personal information
revealing your racial or ethnic origin; political opinions; religious or
philosophical beliefs; or trade union membership; genetic data; biometric data;
data related to your health or data concerning your sex life or sexual orientation;
and criminal convictions or involvement in criminal proceedings.
A data controller is someone who decides
why personal data is to be collected and how it will be used and treated.
CONTACT US
If you have any questions regarding this
privacy policy you can contact us by email at: [email protected].
You have the right to make
a complaint at any time to the Information Commissioner's Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk). We would, however,
appreciate the chance to deal with your concerns before you approach the ICO,
so please contact us in the first instance.
HOW DO WE USE YOUR PERSONAL INFORMATION AND WHY?
If
you contact us via the website and provide your name and contact details we
will use these details to respond to your query. We do this on the basis of
our legitimate interests.
If in
response to our response to your query you wish to engage our services we will
use your personal information to provide you with those services, as it will be
necessary for the agreement we enter into. We may not be able to provide the
services without your personal details.
We ask that you do not provide any special category data to us or any
personal information which is not relevant to your query.
MARKETING
If
you provide us with a telephone number or postal address we may send you
non-electronic forms of communication (post and live calls), based on our
legitimate interest. We will only send you digital communications (email and
text) with your explicit and prior consent.
You
will always have the option to unsubscribe from any of our marketing
communications at any time.
Our marketing materials will cover the services that we and companies in
our group can provide.
COOKIES
You can set your browser to refuse all or some browser cookies, or to
alert you when websites set or access cookies. If you disable or refuse cookies,
please note that some parts of this website may become inaccessible or not
function properly.
For more information about the cookies we use, please see our cookie
policy.
DO WE SHARE PERSONAL INFORMATION?
We are part of a group of companies and therefore we share the same IT
infrastructure. Details of our group companies is available at http://denholm-group.co.uk/. We will not pass your details
to a group company outwith the EU.
We may also be
required to disclose your personal information to:
- any
other person who is authorised to act on your behalf;
- regulators,
government departments, law enforcement authorities, tax authorities and
insurance companies;
- any
relevant dispute resolution body or the courts; and
- persons
in connection with any sale, merger, acquisition, disposal, reorganisation or
similar change in our business.
We
will not sell, trade or lease your personal information to others. We require
all third parties to respect the security of your personal data and to treat it
in accordance with the law. We do not allow our third-party service providers
to use your personal data for their own purposes and only permit them to
process your personal data for specified purposes and in accordance with our
instructions.
EUROPEAN ECONOMIC AREA
The data that we
collect from you will usually be stored inside the UK or the European Economic Area (EEA).
However, if you
live or work outside of the UK or the EEA, we may need to transfer your
personal data outside of the UK or the EEA to correspond
with you.
We also may
transfer data outside the UK or the EEA where our
service providers host, process, or store data outside the UK or the EEA.
RETENTION PERIODS
We
will not hold your personal information for any longer than is necessary for
the uses outlined above, unless we are required to keep your personal data longer
to comply with the law and any regulatory requirements.
To
determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of
harm from unauthorised use or disclosure of your personal data, the purposes
for which we process your personal data and whether we can achieve those
purposes through other means, and the applicable legal requirements.
YOUR RIGHTS
-
Request
access to your personal data (commonly known as a "data subject access
request"). This enables you to receive a copy of the personal data we hold
about you and to check that we are lawfully processing it.
- Request
correction of the personal data that we hold about you. This enables you to
have any incomplete or inaccurate data we hold about you corrected, though we
may need to verify the accuracy of the new data you provide to us.
- Request
erasure of your personal data. This enables you to ask us to delete or remove
personal data where there is no good reason for us continuing to process it.
You also have the right to ask us to delete or remove your personal data where
you have successfully exercised your right to object to processing (see below),
where we may have processed your information unlawfully or where we are
required to erase your personal data to comply with local law. Note, however,
that we may not always be able to comply with your request of erasure for
specific legal reasons which will be notified to you, if applicable, at the
time of your request.
- Object
to processing of your personal data where we are relying on a legitimate
interest (or those of a third party) and there is something about your
particular situation which makes you want to object to processing on this
ground as you feel it impacts on your fundamental rights and freedoms. You also
have the right to object where we are processing your personal data for direct
marketing purposes. In some cases, we may demonstrate that we have compelling
legitimate grounds to process your information which override your rights and
freedoms.
- Request
restriction of processing of your personal data. This enables you to ask us to
suspend the processing of your personal data in the following scenarios: (a) if
you want us to establish the data's accuracy; (b) where our use of the data is
unlawful but you do not want us to erase it; (c) where you need us to hold the
data even if we no longer require it as you need it to establish, exercise or
defend legal claims; or (d) you have objected to our use of your data but we
need to verify whether we have overriding legitimate grounds to use it.
- Withdraw
consent at any time where we are relying on consent to process your personal
data. However, this will not affect the lawfulness of any processing carried
out before you withdraw your consent. If you withdraw your consent, we may not
be able to provide certain products or services to you. We will advise you if
this is the case at the time you withdraw your consent.
You can exercise you rights by contacting us by email at da[email protected].
You will not have to pay a fee to access your personal data (or to
exercise any of the other rights). However, we may charge a reasonable fee if
your request is clearly unfounded, repetitive or excessive. Alternatively, we
may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm
your identity and ensure your right to access your personal data (or to
exercise any of your other rights). This is a security measure to ensure that
personal data is not disclosed to any person who has no right to receive it. We
may also contact you to ask you for further information in relation to your
request to speed up our response.
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